When we started ZSoft and began working with 4-H staff around the country, we placed a primary focus on customer support and relationships. We feel like any software developer can churn out software but wanted our clients to know they had a personal relationship with each and every employee at our company. These ideals allow us to have open lines of communication with our clients and we feel all of our software, and lives, are better for it. Yes, our relationship is based on business but we will always strive to work together in an atmosphere of trust and friendship. I can say that meeting the many men and women working tirelessly for the 4-H banner has been a true blessing for all of us.
I am extremely thankful for the testimonials below, as each of them is honest feedback from people that put great trust in our company and I hope are truly glad for taking the leap.
President - ZSoft Technologies, Inc.
Director 4-H Youth Development,
West Virginia University
You and your staff have been great! You have always been very professional, transparent and easy to communicate with. You always respond in a timely manner and help with any questions or concerns we may have. We have worked in several data management systems over the past 8-10 years and there was natural hesitation when we discussed switching to ZSuite. Your staff answered all questions, were available for trainings and demonstrations and went the extra mile to ensure we were comfortable with the transition. Upon switching to ZSuite, you worked with us along every step of the process and helped our professionals, volunteers and families. We have been extremely happy with the level of service and customization to meet our needs. We look forward to the future and many years of building a data management platform that best meets the needs of everyone involved. We have no regrets in any aspect of the planning, implementation or continued improvement of our ZSuite efforts.
Jonathan Despain, University of Wyoming 4-H Program Coordinator
We have been very happy with ZSuite so far. The personal customer service directly to our 4-H families and county staff has been outstanding as well as the support at our state level. The Netflix like dashboard for every 4-H family is operationally familiar to everyone and makes using ZSuite easy. ZSuite is made by people that truly get the family and club leader users being volunteers themselves.
Keeping track of project goals, club and activity involvement was a priority for us and the Record Book component of ZSuite has been great. The ability to customize and respond to state specific needs and wants has been outstanding. While not perfect, yet, the capacity and direction ZSuite is making is outstanding and I feel will truly meet all of our integrated needs in the future.
The Event Management component is so customizable and easy to use by staff that we'll be expanding this feature across the state rapidly. We really like the ability to add customized meals, purchases, tracks of learning with varied and personalized prices. Being able to have fees collected online, paid to our University and redistributed to counties allows our 4-H staff to focus more on the programming and less on the logistics of how to manage registrations and fiscal reports.
Utah State University 4-H Online Specialist
We have been pleased with ZSuite’s service and product. The support team was proactive in determining our needs prior to our launch date and they have been responsive to our inquires since that time.
ZSuite offers an excellent program to manage our 4-H enrollment and event registrations. We especially like the ability to customize features to meet our state’s needs. We have been quite happy with our move to ZSuite.
Teresa Tverdy, University of Idaho 4-H Program Specialist
The ZSuite enrollment and record book system has been an easy transition with the University of Idaho 4-H Youth Development Program. Our staff and admin have commented on how simple the program is to use. The enrollment tip sheets have been extremely helpful and easy to understand by our families trying to enroll. The record book feature has been over the top, not only can the youth access and work on them on a tablet or computer but also with their cell phones. Clover Academy has been a big hit with the 4-H Volunteers and they love the one stop access for trainings, etc. The ZSoft staff have been very accommodating and have been helpful in every realm of the program. I can’t say enough good things about the company and the employees. Thank you for taking the record books and enrollment system into the 22nd century!